refreshService

Digital Transformation

Helping organizations redesign services, processes and operating models through purposeful use of digital technologies.

What This Service Involves

Activities and focus areas

The scope of this capability covers the following activities, adapted to the operating environment of each engagement.

✓Digital maturity and readiness assessment
✓Service and process redesign for digital delivery
✓Transformation strategy and roadmap development
✓Systems and technology landscape review
✓Digital operating model design
✓Change management and adoption planning

Evidence of Delivery

Projects we have undertaken

Selected engagements where this capability was central to the assignment.

P-002Education & TVET

Capacity Building of TVET Trainers on ODeL Curriculum Delivery & Assessment

Ministry of Education / State Department of Vocational and Technical Training & African Development Bank

Capacity building programme for TVET trainers covering Open, Distance and e-Learning (ODeL) curriculum delivery, assessment, materials development and certification.

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P-003Government & Public Institutions

Design, Development & Hosting of an Interactive Website

Municipality of Eldoret (Eldoret City)

Design, development, hosting and security hardening of an interactive municipal website supporting public communication, information services and digital presence for Eldoret City.

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P-004Education & TVET

Development of a Web-Based TVET Management Information System

Ministry of Education – State Department for TVET

Development of a national web-based TVET Management Information System supporting data management, education indicators, reporting, visualization and monitoring and evaluation across TVET institutions.

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P-006Government & Public Institutions

Records Management Consultancy

County Government of Uasin Gishu

Records management consultancy covering inventory, gap analysis, electronic records management, digitization, classification, retention schedules, registry reorganization and staff training.

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P-007Government & Public Institutions

Comprehensive ICT Needs Assessment

Uasin Gishu County Assembly

Comprehensive ICT needs assessment covering network and hardware, chambers digitization, VoIP, server room, surveillance, ICT organization, enterprise systems, security and disaster recovery.

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P-008Government & Public Institutions

National Tourism Service Portal

Ministry of Tourism and Wildlife – State Department for Tourism

Development of a National Tourism Service Portal supporting tourism information, services and digital transformation across the sector, with cloud deployment, security, maintenance and performance monitoring.

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P-010Government & Public Institutions

Integrated Health Management Information System

County Government of Nandi

Integrated health management information system for the County Government of Nandi, covering e-hospital functionality, process re-engineering, system customization, phased rollout and financial integration.

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P-012Regulatory & Oversight Institutions

Public Procurement Information Portal

Public Procurement Regulatory Authority

Redesign, development, upgrade and maintenance of the Public Procurement Information Portal, supporting public access to procurement information and regulatory transparency.

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Start With the Challenge

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