RFID File Management System
Communications Authority of Kenya
Supply and implementation of an RFID file management system covering hardware, infrastructure, enrolment, tagging, validation, user acceptance testing, training and SLA maintenance.
Project Context
Understanding the engagement
The Communications Authority of Kenya required an RFID-based file management solution to improve tracking, retrieval and control of physical files.
The Challenge
What the engagement addressed
Manual file tracking made retrieval slow and reduced visibility of file movements. The solution needed reliable hardware, careful enrollment and tagging, and clear operational processes.
WilCom's Engagement
Consulting connected to delivery
WilCom supplied the RFID hardware and infrastructure, set up the environment, supported enrollment and tagging of files, carried out validation and user acceptance testing, trained staff, and provided handover and ongoing SLA maintenance.
Services
What we delivered
The engagement drew on a combination of WilCom's consulting, technology and delivery capabilities.
Delivery Focus
What the work focused on
- ✓RFID hardware and infrastructure setup
- ✓File enrolment, tagging and validation
- ✓User acceptance testing
- ✓User training and handover
- ✓SLA-based maintenance and support
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